Terms of Service
These terms apply to all consultation and assistance services provided by MediVoyage, a global medical travel company.
1. Service Provider
This website is operated by MediVoyage, a global medical travel company. By using this website and the consultation, matching and travel-assistance services we provide, you agree to these terms.
2. Scope of Services
As a global medical travel company, we provide hospital and doctor matching, treatment plans and cost estimates, travel and accommodation assistance, interpretation and escort services, and post-treatment follow-up coordination. Medical diagnosis and treatment are provided independently by, and are the responsibility of, the medical institution you choose.
3. Medical Disclaimer
Content on this website is for reference only and does not constitute medical advice, diagnosis or a treatment plan. Any treatment decision should be made after full discussion with a qualified physician. Outcomes vary by individual, and we make no promise or guarantee regarding treatment results.
4. Quotes & Fees
Cost estimates we provide are based on information given by hospitals at a specific point in time; the final fee is determined by the medical institution's proposal after in-person consultation and examination. Exchange-rate fluctuations, additional tests or complications may cause the cost to change.
5. Booking, Rescheduling & Cancellation
If you need to reschedule or cancel a confirmed appointment, please notify us as early as possible so we can coordinate with the hospital. Deposits, flights or accommodation fees charged by the hospital or third-party service providers are handled according to their respective policies.
6. User Responsibilities
You must provide truthful and complete health and identity information. Inaccurate information may affect treatment safety and feasibility, and you bear responsibility for any resulting consequences.
7. Intellectual Property
The text, images, logos and page design on this website belong to MediVoyage or the respective rights holders, and may not be copied or used commercially without permission.
8. Changes to These Terms
We may update these terms from time to time, and the updated version will be posted on this page. Continued use of our services constitutes acceptance of the updated terms.
9. Contact Us
If you have any questions about these terms, please contact MediVoyage, a global medical travel company:
info@medivoyage.me
+1-425-400-5886